Privacy Policy
Effective Date: August 6, 2026
At Seagate Homes ("Seagate Homes," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information ("PII") is used online. PII, as described under applicable U.S. privacy and information security laws, is information that can be used on its own or together with other information to identify, contact, or locate an individual. This Privacy Policy explains how we collect, use, protect, and otherwise handle your personal information when you interact with us, including by visiting our communities, model homes, sales centers, website, blog, social media pages, third-party applications, or by communicating with us through phone calls, text messages, email, or other online and offline services. By accessing our website or using our services, you acknowledge that you have read and understand this Privacy Policy.
Information we collect
We may collect personal information from individuals who visit our website, register for information, schedule appointments, inquire about homes or communities, purchase a home, communicate with our team members, or otherwise interact with Seagate Homes.
Depending on your interaction with us, we may collect information including:
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Name
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Email address
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Mobile or telephone number
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Mailing address
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Community or communities of interest
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Home preferences
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Price range
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Desired square footage
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Property type
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Buying timeline
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Appointment information
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Warranty information
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Marital status
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Military or veteran status (when voluntarily provided)
Any other information you voluntarily submit through our website, forms, phone calls, text messages, or communications with our team.
We may also maintain records of your communication preferences, including your consent to receive email, telephone, and SMS communications where applicable.
When we collect information
We collect information when you:
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Complete a website form
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Request additional information
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Schedule an appointment or model home tour\
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Register at one of our communities
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Contact us by phone
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Send or receive text messages with us
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Submit information through third-party advertising platforms
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Participate in promotions or surveys
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Subscribe to newsletters or marketing communications
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Apply for employment opportunities
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Otherwise communicate with our sales, warranty, or customer care teams
Information collected from third-party lead sources or advertising platforms may be combined with information collected directly through our website or other interactions.
Information we collect automatically
When you visit our website, interact with our online advertisements, open our emails, or engage with our digital services, we and our service providers may automatically collect certain information using cookies, web beacons, pixels, analytics tools, and similar technologies.
Automatically collected information may include:
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IP address
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Browser type
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Device type
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Operating system
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Language preferences
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Pages viewed
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Time spent on pages
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Referral websites
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Click activity
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Website interactions
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Date and time of access
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General geographic location
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Advertising campaign information
This information helps us better understand how visitors use our website, improve functionality, personalize your experience, evaluate marketing performance, and maintain website security.
Cookies and similar technologies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Measure website traffic
- Analyze visitor behavior
- Personalize content
- Support advertising campaigns
- Improve customer experience
Most browsers allow you to modify cookie settings or disable cookies. Please note that disabling cookies may affect certain website functionality.
Location information
If you access our website from a mobile device and authorize location sharing, we may use your location to provide information about nearby communities, model homes, events, or services.
Your approximate location may also be inferred from your IP address to help us provide regionally relevant information.
You may disable location sharing at any time through your device settings.
How we use your information
We use the information we collect for legitimate business purposes, including:
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Responding to inquiries
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Scheduling appointments and model home tours
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Providing information about available homes and communities
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Processing transactions
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Providing homeowner and warranty services
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Communicating throughout the home buying process
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Sending newsletters and promotional communications where permitted
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Sending homeowner surveys
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Improving our website and services
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Operating and improving our business
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Maintaining customer records
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Responding to employment inquiries
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Detecting fraud or unauthorized activity
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Complying with legal obligations
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Enforcing our policies and agreements
- Complying with and enforcing our Terms & Conditions and other legal agreements.
How do we protect your information?
We implement reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect from unauthorized access, disclosure, alteration, loss, misuse, or destruction. Your personal information is stored on secure networks and is accessible only by authorized employees, contractors, and service providers who require access to perform their job responsibilities and who are obligated to keep such information confidential. Where appropriate, sensitive information transmitted through our website is protected using Secure Socket Layer (SSL) encryption and other industry-standard security technologies. We maintain reasonable security procedures and practices designed to protect the confidentiality and integrity of your personal information, including access controls, system monitoring, and regular security updates. When transactions are conducted through our website, payment information is processed through secure third-party payment processors. Seagate Homes does not store or process complete payment card information on its own servers. While we strive to use commercially reasonable measures to protect your personal information, no method of electronic transmission or storage is completely secure. As a result, we cannot guarantee absolute security of your information.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to promptly delete such information from our records.
SMS Communications
Your consent applies only to the communication types you have selected, and you may withdraw your consent at any time.
If you choose to opt in, Seagate Homes may send you text messages regarding:
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Your inquiry
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Appointment confirmations
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Appointment reminders
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Model home tours
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Community updates
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Home availability
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Pricing information
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Incentives and promotions
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Construction updates
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Warranty communications
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Customer care
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Marketing communications (when separately consented)
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Message frequency may vary depending upon your interactions with Seagate Homes.
Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing a home or receiving our services.
You may opt out of SMS communications at any time by replying STOP to any text message.
For assistance, reply HELP or contact us using the information provided at the end of this Privacy Policy.
SMS privacy & Consent
We take the privacy of your mobile information seriously.
No mobile information, text messaging originator opt-in data, or SMS consent records will be shared with third parties or affiliates for their marketing or promotional purposes. This information may only be shared with trusted service providers, wireless carriers, messaging platforms, aggregators, or vendors as necessary to deliver the text messaging services you have requested.. We maintain records of SMS consent where required by applicable law.
Third-party Disclosure
We do not sell your personal information.
We do not rent your personal information.
We do not trade your personal information.
We may disclose personal information to trusted third parties who assist us in operating our business, including:
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Website hosting providers
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Customer relationship management providers
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Marketing service providers
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Analytics providers
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Payment processors
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Appointment scheduling providers
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Customer support providers
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SMS messaging providers
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Email service providers
These providers are permitted to use your information only to perform services on our behalf and are required to maintain appropriate confidentiality and security protections.
We may also disclose information:
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To comply with legal obligations
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To respond to lawful governmental requests
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To protect our rights or property
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To investigate fraud or security concerns
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In connection with a merger, acquisition, or sale of assets
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes. This information may be shared only with messaging providers, aggregators, wireless carriers, and other vendors necessary to provide SMS services requested by you.
We may use third-party analytics on our websites, such as Google Analytics, to evaluate the use of our website. The date we obtain through our website may be disclosed to or collected directly by these services. To learn more about Google Analytics and how to opt out, please visit Google’s Privacy and Terms and Google’s opt-out help.
To learn how to opt out of interest-based advertising, please visit Digital Advertising Alliance’s Your Ad Choices, National Advertising Initiatives’ Opt-Out, and TrustArc’s Your Advertising Choices.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
If at any time you would like to unsubscribe from receiving future emails, you can email us at info@SeaGateHomes.com, follow the instructions at the bottom of each email, or send the keyword STOP to any text we send, and we will remove you from correspondence.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
185 Cypress Point Parkway
Palm Coast, FL 32164
info@SeaGateHomes.com